RETURNS & EXCHANGES

Our returns policy lasts 30 days.

You have the right to open the package and check the contents but the product must be returned unused to us within 30 days after you received it.

All original packaging, price labels etc. shall be returned with the product without having been tampered with. The costs incurred for returning an item are at customers' own costs.

HOW TO RETURN YOUR ORDER

  1. Visit our Returns center here : https://thegasper.returnscenter.com/
  2. Enter your order number and email used for the purchase .
  3. Select the products you wish to return or exchange.
  4. Please describe the issue with the products. If you are trying to receive an exchange or return a broken product, please upload pictures where the defect is clearly visible.
  5. Proceed to complete the form. Once your return request is approved, you will receive an email with shipping instructions. Please use a tracked shipping service. Make sure to keep proof of postage and tracking number.
  6. Email us at support@thegasper.com with your Order number and the return tracking number. 
  7. Once we receive the products, we will issue a full refund or exchange. Refunds are sent to the original source of payment and cannot be changed.